Why are uploads closed on my album?
Uploads automatically close 14 days after your event’s true start, ensuring an album matches a single event. The gallery remains viewable and downloadable afterward. If an exceptional case calls for extra time (for example, late arrivals after an overseas wedding), email us at support@fotelya.com: we always find a solution.
Uploading photos and videos
- Which photo and video formats are supported?
- Is there a maximum size for videos?
- Are photos compressed?
- How long can my guests send photos?
- Is there a limit on photos, videos or guests?
- What if the venue’s network is weak?
- Can a guest delete a photo they uploaded?
- Why isn’t an uploaded photo showing in the gallery?
Didn’t find what you were looking for? We’re quick to respond and happy to help.
Email support