Which photo and video formats are supported?
All common phone formats are accepted: JPEG, PNG, WebP, GIF, HEIC/HEIF (iPhone) and AVIF for photos; MP4, MOV (iPhone), WebM and 3GP for videos. Your guests don’t need to convert anything: what their phone produces works straight away.
Uploading photos and videos
- Is there a maximum size for videos?
- Are photos compressed?
- How long can my guests send photos?
- Why are uploads closed on my album?
- Is there a limit on photos, videos or guests?
- What if the venue’s network is weak?
- Can a guest delete a photo they uploaded?
- Why isn’t an uploaded photo showing in the gallery?
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